ACC Fire & Security

In Workflow & Maintenance Management / February 2015



Fire & Security inspections in your pocket...

ACC Security & Access Control Solutions understand that protecting your business has never been more important. Investing in high quality CCTV and security systems provides reassurance for employees and customers, and is a cost-effective way of reducing and detecting crimes. As a respected and reputable business with over 20 years of experience in the industry, ACC Security have the expertise to provide a large range security solutions.

The Hut8 app allows ACC head office to record, schedule and delegate each job that comes in, whether it’s a one-off call out or regular maintenance check. The job is simply inputted into the back office system, requiring only the entry of the client, the job description, allocation of an engineer and the time / date it will be scheduled.

After the new information has been entered into the Workflow Max back office system, the engineer simply hits refresh on the mobile device to receive his/her daily schedule and job details. An inbuilt mapping system even provides directions to the location.

The engineer can then put job information directly into the app. This includes arrival and finish time, type of work carried out and any resources used. All new information is then automatically logged back into the system. The client is asked to review the work and sign on completion. An inspection certificate is produced and can be emailed then and there, improving customer service.

The back office supervisor has a complete overview of work being carried out and has the tools to coordinate the whole business efficiently. As all information is automatically logged and updated, office coordinators can save many hours that would otherwise be taken up with follow up phone calls and data entry. If no internet signal is available throughout the entire job process, the data is simply stored with our unique caching system and beamed back to base when a signal becomes available.

This app package is not only applicable to ACC: it’s designed for any business whose employees regularly visit clients and need to log new information and / or carry out work on site, such as builders, heating engineers, cleaners, decorators and so on.

Client

ACC Fire & Security

System

iOS and Android compatible surveys & inspections app with WorkflowTouch back office system.

Business Benefit

Half the usual office admin work. No re-typing of notes, no paperwork, all job details are synchronised with the back office.